Operations, Synced: End-to-End Live Process Monitoring

About The Client

An international SaaS, IoT, and FinTech provider powering enterprise and mid-market operations with 200+ employees across Europe.

The Challenge

The client lacked unified visibility across departments. Every team used different tools, tracked different data, and relied on manual workflows making it impossible to track events in real time. Sensors, apps, and even human inputs fed data into black holes as every process lived in a different stack.

The Solution

To meet the challenge, Energma engineered a scalable and flexible web app to bring live decision-making to the forefront. We:

• Deployed a clean, scalable Java-based microservice architecture to power real-time data streams
• Enabled full cluster compatibility for high availability and performance under load
• Built role-specific views powered by event dependencies and rules for tailored visibility
• Designed a modern, adaptable front-end with user-specific presentation
• Optimized backend processes across multiple release cycles
• Built interactive dashboards with live alerts and activity triggers
• Launched a fully web-based interface accessible anywhere